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Welcome to  EFL ONLINE in association with 


Terms, Return Policies and Information
Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.


Offer & acceptance

Nothing on this site constitutes an offer in a legal sense. When you contact us you offer to pay for our service and we are free to accept or reject that offer. All our services are dependent on payment being received from you as agreed before we accept your offer or in default of agreement forthwith upon that acceptance. Further, practical details are found in other parts of this site and you agree to be bound by those.


We will do all we reasonably can to provide the items you request but you agree that we are under no strict legal obligation to do so at any specific time or place, provided we have used all reasonable endeavors. Time is not the essence of this contract


All delivery is by electronic means and we cannot accept reposibility or liability for the suitability or condition of your hardware or software.


You agree to indemnify us against any loss or damage caused to us or our site or it's reputation as a result of any failure by you or on your behalf to comply with these terms & conditions.

Ownership of data supplied

We own the data in our database/s and on our website, except that supplied by you. You cannot copy it, publish it or reproduce it to any third party without our express agreement in writing.


This agreement cannot be amended save by our amending these terms on this page. Such amended items take effect 14 days after they are first posted. You agree it is your responsibility to check here for any changes.


All figures mentioned on this site or by our representatives are sterling or US Dollar unless we agree in writing. We will accept payment in Euros.

Our disclaimer

See our basic Disclaimer page for plain English position. Whilst we will use all reasonable efforts to provide the service we offer, our liability in so far as we can exclude it in law, is so excluded except up to the amount of monies paid to us by you for the service in question.

We give no representation that the information on this site is full and complete. When we review something or give a result we give an honest opinion as to it and you agree that such comments are fair comment. We disclaim any liability for losses that follow any such review or result given. Time is not the essence of this contract.
No warranties whether express or implied are given in relation to this site or the services it offers.

We do not accept any responsibility for any virus contracted as a result of visiting this site or any of the other sites referred to.
In any event we disclaim any liability for consequential loss.
We disclaim any liability for loss of profit.


The site and all material on it is our copyright and may not be copied, distributed, licensed, or reproduced in any way whatsoever, save that you are permitted to print or download extracts from it for personal use only.


We can terminate this agreement by giving 28 days notice (or forthwith if we have reason to believe you have breached the terms of this agreement). You can terminate any agreement made with us providing you have complied with all terms of this agreement and have made payment for all services ordered by giving 14 days notice. See also our Returns Policy. PLEASE NOTE that you consent to the provision of the service starting immediately and therefore you will have no right to return the items under the Distance selling regulations

Course transfers

You agree that we are under no obligation to transfer you to another or different course after the start by you (which is deemed to be on receipt of your application form) of any course. If, in our complete discretion, we agree a transfer we shall be under no obligation to make any refund or allow any form of credit towards the new course.

Course Duration

We set no time limits for completion of our courses

Technical/IT issues and support

Whilst we will try to assist when we can, you agree that it is your sole responsibility to ensure your IT system is capable of receiving the materials by e-mail or download. We accept responsibility for sending e-mails to the address you give us but no responsibility for their receipt.

We do at our discretion provide technical support, but this is not a part of this contract and we accept no responsibility for your IT/PC/software/viruses and any other problems of a technical nature with your equipment.


The Distance Selling Regulations would ordinarily say that you have 7 days from the date of confirmation from us of your order to change your mind and cancel the order. In that case we would provide a full refund less the direct cost to us of the return of any items already delivered to you which (unless this is seen as a breach of the Distance Selling Regulations) would include the direct cost to us of their carriage to you and their return. However, as you consent to the service being provided immediately and as they are provided by software which you open, these regulations do not apply.

We want you to be delighted with any service we provide to you. Whilst our legal position is spelt out in plain English above and in our terms, we will consider a refund in any case where there is proper cause for complaint. We will do all we can to assist you.

    The London Teacher Training College
    Dalton House
    60 Windsor Avenue
    SW19 2RR
    phone: 0208 133 2027 fax: 0208 242 6527


Any notice required to be given to us can be given only by our receiving an e-mail or pre-paid letter at our Contact address given on the Contact page of our site


If any parts of this agreement are found to be unenforceable, void, illegal or invalid they shall be severed from this agreement and all the other provisions shall remain in force in full both as to force and effect.